Healthrise has added Smart Account Selection and Real-Time Alerts to its Quality Audit Platform in Farmington Hills. The tools are built to help health systems spot billing risks sooner and route corrections to the right employees.
On September 22, 2026, Healthrise announced two additions to its Quality Audit Platform: Smart Account Selection and Real-Time Alerts. The Farmington Hills healthcare consulting and technology firm says the tools help revenue cycle teams find billing problems earlier and connect those findings to the employees responsible for fixing them.
The updated platform directs reviewers toward accounts with identifiable financial or operational risks. It does not rely only on random sampling. The announcement concerns a private healthcare technology product and does not report a contract, deployment, or partnership with the City of Farmington Hills, the separate City of Farmington, Farmington Public Schools, or Oakland County.
Healthrise is based in Farmington Hills, a community with healthcare, technology, education, and public-sector employers. The release provides no evidence that local government or school-system accounts use the platform.
Risk-based account reviews
Smart Account Selection uses configurable risk metrics and data signals to create focused audit populations. Health systems can choose filters for a specific audit objective. The system then surfaces accounts with evidence-based reasons for review.
Those signals may include elevated financial risk, payer-specific behavior, and indicators linked to billing errors or downstream denials. Reviewers and managers can focus on the risks most relevant to their work. They do not have to spend equal time on accounts with very different potential consequences.
The selection logic and risk models can run automatically, according to Healthrise. Prioritized accounts can then become available for review on an ongoing basis. That can shorten the time between an issue occurring and its identification. The company also says the approach can reveal patterns across payers, account types, and staff members.
The point is simple.
When several accounts share a risk characteristic, audit findings can direct managers toward targeted coaching, training, or process changes. The value of that information depends on how quickly teams act on it. The platform is designed to connect account-level review with broader operational analysis.
For local readers tracking the company's civic footprint, the Farmington Hills city portal is the appropriate municipal source for city government information. It should not be treated as evidence of Healthrise's customer base or product adoption.
Alerts connect findings to corrections
Real-Time Alerts adds an immediate notification step to the audit workflow. When an auditor flags an issue during an account review, the team member responsible for that account receives an email and an in-application notification. The alert includes the account and the auditor's comments.
The responsible team member can correct the issue and mark it resolved. Healthrise says the notification, response, and resolution are documented automatically in the employee's monthly assessment.
This process replaces separate handoffs through email, Teams, and manual tracking. The company says keeping the finding and response in one workflow can reduce the gap between identifying an error and fixing it. A claim may still be addressed before it moves farther downstream.
That can matter.
A shift from random sampling
Traditional random sampling can give health systems a broad view of performance. It also assigns review attention to low-risk and high-risk accounts alike. Healthrise's new selection model directs limited audit resources toward accounts with specific risk signals.
Revenue cycle teams can review only a limited number of accounts in a day. A random sample can show general performance. A risk-based population is intended to help investigators find accounts more likely to produce useful findings or require intervention.
Healthrise principal data scientist Tiffany Naughton said the platform is designed to put accounts with the greatest risk and potential impact in front of reviewers first. The company says this can help teams identify issues faster, recognize patterns sooner, and obtain more value from each audit.
Healthrise CEO David Farbman described the two capabilities as a way to connect audit findings with corrective action. He said the audit should not function only as a record of what went wrong. The company's position is that faster notification gives front-end and back-end teams a chance to address problems closer to their source.
What the platform changes
The tools do not remove the need for auditors or managers to define their objectives. They give those teams configurable ways to choose which accounts deserve attention. They also create a documented path from risk signal to review to resolution.
For health systems, the practical focus is operational. The platform is intended to reduce low-value reviews, identify billing issues earlier, and clarify responsibility for follow-up. Healthrise also says the resulting data can help organizations determine where payer behavior, account types, or staff workflows are linked to recurring problems.
Farmington and Farmington Hills are separate municipalities. Local government references should be attributed to the correct city. Farmington Public Schools and Oakland County administration are also distinct public entities. Neither is identified in the announcement as a Healthrise customer or implementation partner.
Any future public-sector use would need confirmation through the relevant agency, board records, or State of Michigan departmental registries. It should not be inferred from the company's Farmington Hills location.
The release does not provide independently verified figures for the number of customers, deployments, revenue, denial reduction, or other performance outcomes. It describes product capabilities but includes no external KPI that confirms the scale or financial effect of the expansion.
Healthrise's expansion shifts part of the audit process away from a purely retrospective review. Smart Account Selection focuses attention where risk has already been identified. Real-Time Alerts gives the organization a way to respond within the same workflow.
Based on the capabilities described by the company, the strongest value is the link between finding a billing problem and assigning its correction before it becomes a larger revenue cycle failure.
